[AI AVATAR] AI AVATAR Is Moving to TWOMI

AI AVATAR Pte. Ltd.
2026-10-30

Dear Customers,

Thank you for using AI AVATAR.

On Monday, November 2, 2026, AI AVATAR accounts will move to TWOMI. From that day, TWOMI is where you will meet your avatars, chat and call with them, and buy new plans.
Your account, subscriptions and activity move automatically.
You do not need to export anything or start over.
TWOMI is operated by TWOMI Pte. Ltd., a company within the same corporate group as AI AVATAR Pte. Ltd.

■ Why we are moving to TWOMI
We want to bring everything you love about AI AVATAR into one place, and give you more to do with it. TWOMI is the new home for your AI: your avatars become buddies you can talk with, and you can create your own AI to star in your own TV shows.
To help your shows go further, TWOMI works with its sister service, Buzzencer.
With BuzzNet, Buzzencer’s social media feature, your shows are shared across social media to reach new viewers.
On Buzzencer, those viewers can then support you as fans through memberships and exclusive content, providing opportunities to monetize eligible content.
With this move, your avatars, conversations and subscriptions join this ecosystem from day one.

■ Scheduled maintenance
Monday, November 2, 2026, 12:00–15:00 (JST)
We will move accounts during this time. AI AVATAR will be under maintenance, and some features may be unavailable until the maintenance ends.

■ What moves to TWOMI
• Your subscriptions, which keep renewing with the same payment method. You do not need to buy them again.
• Your avatars, now called buddies, in the My buddies tab
• Your chat history and memory with each buddy
• Your credits, added to your TWOMI wallet as free credits. The credits are valid for 30 days from the date of credit.
• Your custom avatars, as private avatar accounts

■ How to sign in to TWOMI
Please install TWOMI from the App Store or Google Play. After the maintenance, we will email you sign-in instructions for your account. Just follow the steps in that email.

When you first log in to TWOMI after the migration, you will be asked to review and accept TWOMI’s Terms of Use and Privacy Policy before using the service. 

For details on how personal information is handled in TWOMI, please see the TWOMI Privacy Policy: https://twomi.ai/privacy-policy/

■ After the move
From November 2, please use TWOMI instead of AI AVATAR.
AI AVATAR will no longer sell subscription plans, so please buy new plans in TWOMI.
Activities in AI AVATAR after the migration, including chats and purchases, will not be transferred to TWOMI. 

■ If something goes wrong
• Can’t find the email from TWOMI? Check the spam folder of the email address you used in AI AVATAR.
• Signed in but can’t see your buddies? You may be in a different TWOMI account. Sign out and sign in with the same email as your AI AVATAR account.
• Still need help? Write to [email protected] from your AI AVATAR email.

We apologize for any inconvenience during the maintenance and thank you for your understanding.

Thank you for being part of AI AVATAR. We look forward to seeing you in TWOMI.

Contact
AI AVATAR Customer Support
[email protected]

TWOMI Customer Support (sign-in and the TWOMI app)
[email protected]