Dear Customer,

Thank you very much for your continued support.

We would like to share an important update and a change in the procedure regarding the migration to our new platform, “Buzzencer.”

💡 Change: New Account Registration is “NO LONGER REQUIRED”

Previously, we requested all affiliates to create a new account on Buzzencer. However, we have upgraded our system to ensure a smoother transition for everyone.

• [After Change] We have automatically created your new account using the same email address you currently use. Therefore, you do not need to go through the registration process and can log in directly.

We deeply apologize for this last-minute change in procedure and any confusion it may cause.

🔑 When logging into your automatically created account for the first time, you will need to reset your password for security purposes. Please follow the steps below:

1. Open the Password Reset Page. Please visit the URL below.

Reset Password: https://app.buzzencer.com/auth/forgot-pw

2. Enter Your Email Address. Enter the email address associated with your AI AVATAR account and submit the request.

3. Set a New Password. You will receive a password reset email. Please follow the instructions in the email to create your new password.

4. Login Completed. Once your password has been set, you can log in to Buzzencer using your email address and new password. You’re all set and ready to start using Buzzencer!

📌 For Those Who Have Already Registered on Buzzencer

① If you have already registered on Buzzencer using the same email address as your AI AVATAR account:

No password reset is required. You can continue using your existing account as-is.

Additionally, you have been automatically enrolled in the “High Commission Guild” (a guild exclusively for existing AI AVATAR affiliates).

② If you have already registered on Buzzencer using a different email address from your AI AVATAR account:

Please log in using your AI AVATAR registered email address going forward.

An account has been automatically created with your AI AVATAR email address.

Please follow the steps above to reset your password.

We sincerely appreciate your understanding and cooperation regarding this operational change.

If you have any questions or require assistance, please feel free to reach out to our customer support. We look forward to our continued partnership.

Best regards,

AI AVATAR Team

AI AVATAR Pte. Ltd.

2026-06-03

Dear Customer,

Thank you for your continued participation in the AI AVATAR Affiliate Program.

■ Important Notice

As previously communicated via email and on our website, the affiliate reward payment cycle will going forward follow an end-of-month cutoff with payment on the 10th of the month after next.

Regarding the payment method, we had previously announced a transition to payments via Buzzencer. However, as we have been unable to confirm that all affiliates have completed their registration, and testing has not been sufficiently completed, the June 10th payment will be processed via direct bank transfer from our company, the same method used for the previous month’s rewards.

The payment date for April rewards, in line with the new payment cycle, will be Tuesday, June 10, 2026. We sincerely apologize for the repeated changes to our communications and any inconvenience this may have caused. We appreciate your continued support.

■ Eligibility for This Payment

This payment applies to those who meet either of the following conditions:

• Affiliates whose April rewards amount to ¥10,000 or more in a single month
• Affiliates whose March rewards were rolled over, and whose combined March + April rewards total ¥10,000 or more

If neither condition is met (i.e., the combined amount is less than ¥10,000), the balance will continue to roll over to the following month.

■ Bank Account Registration

Eligible recipients will be contacted separately in the near future with instructions on registering their bank account details. We appreciate your patience in the meantime.

If you have any questions, please feel free to contact our support team.

Thank you for your continued support.

AI AVATAR Pte. Ltd.

2026-06-01

Thank you for your continued support and use of AI AVATAR.

Regarding the ongoing maintenance of our wallet systems (A2V App and AMS), we have decided to extend the maintenance period in order to provide a safer and more stable service environment.

This measure is intended to further strengthen our security management framework and ensure a higher level of service stability and safety.

We are currently proceeding carefully with the following actions:

• Enhancement of wallet system security
• Review and reinforcement of unauthorized access prevention measures and monitoring systems
• Verification of data integrity and security

As safety remains our highest priority, we kindly ask for your patience while we complete the necessary work and restore the services.

We will provide a further update as soon as new information regarding the restoration schedule becomes available.

We sincerely apologize for any inconvenience and concern this may cause to all users.

We remain committed to delivering a more secure and reliable service experience and greatly appreciate your understanding and cooperation.

Dear Valued Affiliates,

We would like to inform you that the AI AVATAR Affiliate System will undergo scheduled maintenance on May 22 from 14h:00 to 18h:00 due to an infrastructure upgrade.

During the maintenance period, access to the Affiliate System will be temporarily unavailable. As a result, users may not be able to log in, access affiliate functions, or complete account registration during this time.

Please note that all affiliate account sign-ups submitted during the maintenance period will be processed, updated, and migrated once the maintenance has been completed successfully.

We apologize for any inconvenience this may cause and appreciate your patience and understanding as we improve our infrastructure to provide a better experience for all users.

Thank you for your continued support.

Best regards,
AI AVATAR Team

(Please note: Payment for April commissions will be made on June 10)

On Friday, May 8, we informed you that rewards from May onward would be paid under the name “HelenaAI.”

However, there has since been a partial change to this information.

We sincerely apologize for any confusion this may have caused and would like to provide the corrected details below.

Please see the updated information as follows.

To further strengthen and expand our affiliate network while aligning with industry standards among affiliate service providers, we would like to inform you of important updates to our affiliate commission payment process.

Key Changes

To further enhance and expand our affiliate network — one of our greatest strengths — we will consolidate affiliate commission payments through Buzzencer. Starting with commissions for March, payments will transition to bank transfers processed via Buzzencer.

Through Buzzencer, secure bank transfer payments can now be provided not only within Japan but also to affiliates worldwide.

In order to establish a unified payment standard for all affiliates, we will standardize the affiliate commission payment cycle. Going forward, affiliate commissions will be paid on the 10th day of the second month following the month in which the commissions are generated. This aligns with industry best practices commonly adopted by affiliate service provider (ASP) platforms.

Details

• Industry-standard payment schedule: All affiliates will receive payments based on a unified payment cycle.
• Bank transfers: Secure and traceable transactions will be provided through bank transfers via Buzzencer.
• Improved transparency: The new system will enhance visibility into the payment process.

Our Commitment

These changes are being implemented to strengthen and expand our affiliate network and reflect our commitment to building an efficient and scalable affiliate program. We highly value our affiliate partners, and by implementing these updates, we aim to support your continued success while ensuring alignment with global industry standards.

If you have any questions or concerns regarding these changes, please contact our Affiliate Support Team,
AI AVATAR Team

2026-05-15

AI AVATAR PTE. LTD

Dear Valued Customers,

We are excited to introduce the release of AI AVATAR version 3.26.0, a significant update designed to make your avatar experience more engaging and rewarding. With this version, we’re introducing brand-new gamification features that turn your daily activities into fun rewards, helping you enjoy AI AVATAR more consistently than ever before.

Please find the key highlights of this release below:

1. Credit System: We’re introducing a new credit system for the custom avatar feature. Credits will be used for actions such as creating avatars, customizing their visuals, and regenerating videos, allowing you to plan and enjoy your creations at your own pace.

Credit consumption:

• Create avatar (generate avatar image and video): 2 credits
• Create avatar’s visual (using prompt, outfit image, or reference video): 4 credits
• Edit avatar’s visual: 2 credits
• Regenerate avatar’s visual: 2 credits

To get you started, we’ll provide 5 initial credits for free users and 10 credits for paid subscribers.

2. Daily Missions & Login Bonus: Earn credits through new daily quests that reward your everyday activities. The more you engage, the richer your avatar experience becomes.

How to earn (resets every 24 hours):

• 🎁 Daily login: 1 credit
• 📞 Call Mission 1 (5-minute call with your avatar): 1 credit
• 📞 Call Mission 2 (15-minute call with your avatar): 1 credit

We’re also planning to add more missions and mini-games in the future.

Our goal is to keep your experience with us seamless and worry-free. No interruptions, no complications – just smooth service that adapts to you. It’s never been easier to make your daily routine more enjoyable and rewarding.

We highly recommend updating to AI AVATAR version 3.26.0 to take full advantage of these exciting improvements. The update will be available within the next 2–3 days, so stay tuned and be ready to explore a smarter, more rewarding experience.

As always, our team remains committed to delivering the most advanced and user-friendly AI assistant platform possible.

For additional support or guidance, please refer to the FAQ articles above or reach out to our support team directly through the app.

Thank you for being a valued member of the AI AVATAR community.

Warm regards, AI AVATAR Team

Dear Affiliate Partner,

Thank you very much for your continued support of our affiliate program.

We are writing to inform you that, starting with the reward payment for May 2026, the payment source will be changed to “Helena AI.”

■ Details of the Change

• Effective: Rewards for May 2026 onwards
• New Payment Source: Helena AI
• Payment Method & Bank Account: No change from the current setup

■ Action Required on Your End

No action is required on your part. The change will be applied automatically based on your registered information, and payments will continue to be deposited to your existing bank account as before.

Please note that the payer name on your payment statement will appear as “Helena AI.” We kindly ask that you keep this in mind when reviewing your records.

■ Contact Us

If you have any questions or concerns, please feel free to reach out to us at the contact below.

AI AVATAR Customer Support
Email: [redacted]

Thank you for your continued partnership. We look forward to working with you.

Best regards,

AI AVATAR Customer Support

Thank you for always using AI AVATAR.

Today, we have some truly exciting news to share.

A research paper co-authored by Torilab — AI AVATAR Inc.’s group R&D base — together with the National University of Singapore (NUS) has been awarded Spotlight recognition at NeurIPS 2025, the world’s most prestigious AI and machine learning conference. The Spotlight track is reserved for the top ~3% of submitted papers.

The paper, titled “Angular Steering: Behavior Control via Rotation in Activation Space,” introduces a new approach for precisely and safely controlling the behavior of large language models (LLMs).

To have our work selected among “the very best of the best” at a venue where Google, OpenAI, Meta and the world’s leading research institutions compete is, for us, a meaningful step forward — one we hope brings safer, more trustworthy AI a little closer to everyday life.

For an AI that “stays close” to people, it’s not enough to design only the surface of a conversation.

We have to look inside the model itself — and learn to guide it with care.

This recognition is a quiet testament to the basic research that lives behind the products you use every day.

■ Research Details

Paper Title: Angular Steering: Behavior Control via Rotation in Activation Space

Conference: NeurIPS 2025 (Neural Information Processing Systems)

Selection: Spotlight (Top ~3%)

Paper ID: arXiv:2510.26243

Collaboration: Torilab (AI AVATAR group R&D base) × National University of Singapore (NUS)

We will keep nurturing both world-class research and products that quietly support your everyday life.

Thank you for your continued support of AI AVATAR.

2026-04-30

AI AVATAR PTE. LTD

Thank you for using SOULRiZA, your AI avatar diet support companion.

We are pleased to announce the release of SOULRiZA version 1.9.0.

“I want to keep going, but I just can’t stick with it.”

In response to feedback like this, we’ve introduced a reward system designed to support your daily habits. From Login Bonuses that give you points just for opening the app, to the Streak feature that lets you earn coins through daily check-ins, you’ll now be able to see and feel your small, consistent efforts pay off.

🎁 Daily Login Rewards! Login Bonus

You can now earn Intimacy Points with your avatar just by opening the app every day.

The Login Bonus is a 14-day program that begins from the day you first install the app. Points accumulate each time you log in.

• Earn Intimacy Points with every daily login
• Receive milestone bonuses on specific days
• Rewards can only be claimed once per day and cannot be collected twice on the same day

Start by opening the app again tomorrow.

Small steps, repeated daily, lead to big changes.

🔥 Earn Coins with Daily Check-ins! Streak Feature

A Streak is a record of consecutive days you’ve checked in within the app. Each day you complete at least one check-in, your streak grows by one day, and you receive that day’s reward.

Actions that count as a check-in:

• Chatting with AI Nobunaga
• Logging a meal
• Logging your weight
• Completing a habit check

Complete any one of these actions during the day, and your streak continues.

“I want to check in again today.”

“I don’t want to break my streak.”

These feelings become the motivation that keeps your diet going.

If your streak is about to break, use a “Streak Freeze” available for purchase in the Coin Shop. It protects one day of your streak.

💎 New Elements: Intimacy Points, Coins, and Items

This update introduces three new systems to SOULRiZA.

【Intimacy Points】

A score that represents your “closeness” with AI Nobunaga. You can earn them through Login Bonuses and conversations with AI Nobunaga. The more points you accumulate, the deeper your relationship with AI Nobunaga becomes.

【Coins】

An in-app currency. You can earn coins as daily check-in streak rewards, and you can also purchase additional coins within the app. Coins are used to buy items.

【Items】

Useful tools that can be purchased with coins. The first item available is the “Streak Freeze”. When your streak is about to break, it protects one day of your consecutive record. More items will be added in the future.

💰 About Purchasing Coins

Coins can be earned through maintaining your streak and other activities, but they can also be purchased within the app.

• Purchase coins from the in-app Coin Shop
• Choose from multiple coin packages
• Purchases are processed through Apple App Store / Google Play Store payment systems

SOULRiZA will continue to evolve around the idea of

“An experience that stands by those who struggled to keep going.”

Even on days when you can’t be perfect,

AI Nobunaga will never judge you.

Thank you for your continued support of SOULRiZA.

*Screenshots in this document may include development versions and may differ from the final product.

*Download the app: https://app.adjust.com/1uuttgw6

2026-04-28

AI AVATAR PTE. LTD

Dear valued customers,

We would like to inform you that a brief maintenance period will be conducted to update the billing descriptor for our payment services.

Maintenance Details:

• Purpose: To change the card billing name from AI AVATAR to Helana AI
• Affected Services: AI AVATAR App and Online Store
• Duration: From 01:00 to 02:00 on April 29, 2026

During this time, payment services may be temporarily unavailable. This update is being made to improve clarity and consistency in your billing statements.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding.

If you have any questions or require assistance, please do not hesitate to contact our support team.

Thank you for your continued support.

Sincerely, AI AVATAR Team