📢 Service Incident Notice – Temporary Service Disruption 📢

Dear Valued Customers,

As part of our ongoing response to the recently announced security incident involving unauthorized transactions, we will be conducting system maintenance to inspect, secure, and remediate the affected areas of our platform. This maintenance is necessary to support our investigation, strengthen security controls, and ensure the stability and safety of our services.

During this period, our services — including the AI AVATAR app, A2V app, Online Store, AMS, BuzzNet and Marketplace — will be temporarily unavailable.

Please note that this maintenance may be extended through the end of Monday, March 30, 2026,as our team is still actively reviewing the issue and implementing the necessary measures. At this time, we do not yet have a confirmed completion timeline. Services will be resumed in phases only after sufficient security and operational checks have been completed.

We sincerely apologize for the inconvenience and concern this may cause. We appreciate your patience and understanding as we work to address this matter with the utmost care and responsibility.

Further updates will be shared as soon as more information becomes available.

Thank you for your continued support.

Sincerely,
AI AVATAR Team

For inquiries or support, please contact
Customer Support Team
[email protected]