📢Service Update: All Services Have Returned to Normal Operation📢

Dear valued customers,

Yesterday, we experienced an outage from one of our third-party infrastructure providers, which temporarily affected all of our services.

Affected time: 20:30 - 23:30 (JPT)

We’re pleased to share that the issue has been fully resolved. Our team is continuing to closely monitor system performance to ensure ongoing stability, and all services are now operating normally.

Throughout the incident, all user assets remained completely secure, and there was no impact on account balances.

All affected transactions have been reviewed and successfully processed after system restoration.

We sincerely apologize for the inconvenience caused and appreciate your patience and understanding.

Sincerely,
AI AVATAR Team

For inquiries or support, please contact
Customer Support Team
[email protected]